Frequently Asked Questions
Once the order is complete, you will receive an auto-generated email on your registered email id from Indian Book Depot (Map house).
In case of some error while processing the payment, you have been charged for the order and have not received the confirmation from our side then immediately send us an email consisting of the details of products ordered along with the payment amount made at the Email: info@ibdmaphouse.com
We do not store any card/payment information. Your payment is done through PayU money.
At present we ship only in India. The time of delivery may vary according to locations.
The items ordered are not returned unless they fall in the below mentioned criteria:
- If the product delivered is different from the product ordered.
- There is a production defect in the product that you have received.
Shipping charges are automatically calculated as per the weight and destination of the order.
You will receive a tracking number on your registered mobile number and email address.
In case if you are not able to find the answer to your query then feel free to email at: info@ibdmaphouse.com
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